Privacy Policy

Last updated: April 2025

Important Information and Who We Are

This Privacy Policy aims to give you information on how And Some Flower Cafe (“And Some”, “we”, “us”, or “our”) collects and processes your personal data through your use of this website or otherwise, including any data you may provide when you purchase a product or service, or interact with us in-store or online.

This website is not intended for children and we do not knowingly collect data relating to children.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us.

Changes to This Policy

We review and update this policy regularly. Please revisit this page from time to time to stay informed. It’s important that the information we hold about you is accurate — let us know if anything changes.

Third-Party Links

Our website may include links to third-party platforms, plug-ins and applications (such as Instagram or payment gateways). Clicking on those links may allow others to collect or share your data. We are not responsible for these third-party privacy practices.

What We Collect

We may collect the following personal information:

Identity and Contact Data (e.g., name, email, phone number, address)
Order and Payment Information (e.g., billing & shipping information)
Technical Data (e.g., IP address, browser type, device type)
Usage Data (e.g., browsing behavior on our site)
Marketing Preferences

We do not collect sensitive data such as your religious beliefs, health information, or criminal records.

How We Collect Data

We collect data in the following ways:

Directly from you, when you:
– Place an order
– Send us a message or inquiry
Automatically, through cookies or analytics tools while you browse our website
Via trusted third parties, such as payment providers or delivery services.

How We Use Your Data

We use your personal data to:

Process and deliver orders
Respond to your messages or inquiries
Send newsletters or marketing (if opted-in)
Improve your shopping and browsing experience
Comply with legal or regulatory obligations

We may also use anonymized, aggregated data for internal insights and service improvements.

Marketing & Communications

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us (including our newsletter) if you have requested information from us and you have not opted out of receiving that marketing. We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.You can ask us or third parties to stop sending you marketing messages at any time by following the opt- out links on any marketing message sent to you or by contacting us at any time.

Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see below (Your Legal Rights) for further information. In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.